Skip to Main Content

How to Book

Please use the "Book Tickets Online" button on each event listing or alternatively you may telephone the box office on 01242 522852 Tues - Fri from 10 am - 4 pm.

Online (transaction fee of 75p per ticket applies to a maximum of six tickets but is waived for all free Theatre Connect events and Heritage Open Day tours)

  • find the show you want and click on the "Book Tickets Online" button.


Reservations without payment will be held for five working days while you send a cheque or wish to collect and pay in person. If the performance is less than five days away, payment must be made at the time of booking.


Refunds will only be given in the event that a performance is cancelled. We will, if possible, exchange tickets for another performance of the same production. General exchanges will cost 75p per ticket.

Group Discounts

Group Discounts may be available at certain performances – please check with the box office. Groups of more than 10 people cannot be booked online and must be booked through the box office.

Facilities for Disabled Patrons

Four wheelchairs may be accommodated in the main auditorium and one free seat is available to the assistant of a disabled person who is unable to attend events unaccompanied. There is ramped access into the auditorium and an accessible toilet for disabled patrons on ground level.

Online Transaction Fees

The charge we make for online bookings relates to the costs of creating, maintaining and operating the secure booking section of our website 24 hours per day for the convenience of patrons who wish to book outside box office opening hours.